Terms of Service

Terms and Conditions 

Sundance Bay Outdoor Living 

Terms and Conditions for the Sale of Goods 

1. Applicability. 

(a) These terms and conditions of sale (these “Terms”) are the only terms which govern the sale of the  goods (“Goods”) by Sundance Bay Outdoor Living, LLC a Minnesota corporation (“Seller”) to a customer  of Seller (“Buyer”). Acceptance of orders is based on the express condition that Buyer agrees to the  Terms, and the placing of any order by Buyer will constitute Buyer’s agreement to these Terms. In  addition, all orders for Goods are subject to acceptance by Seller. Seller will acknowledge and accept  the orders for Goods by issuing a confirmation of sale to Buyer (the “Order Confirmation”). Buyer shall  notify Seller immediately (within 24 hours of receipt) of any error in the Order Confirmation. Seller  reserves the right to revoke an Order Confirmation in the event a product has been discontinued or will  be unavailable for delivery in a reasonable time. Seller reserves the right to not accept an order that is  based on pricing or product specification errors either by Buyer or contained in a Sundance Bay  Outdoor Living Sales Order. Notwithstanding anything herein to the contrary, if a written contract  signed by both parties is in existence covering the sale of the Goods covered hereby, the terms and  conditions of said contract shall prevail to the extent they are inconsistent with these Terms. 

(b) The Order Confirmation and these Terms (collectively, this “Agreement”) comprise the entire  agreement between the parties, and supersede all prior or contemporaneous understandings,  agreements, negotiations, representations and warranties, and communications, both written and oral.  These Terms prevail over any of Buyer’s general terms and conditions of purchase regardless whether  or when Buyer has submitted its purchase order, shipping request, or such terms. For the avoidance of doubt, Seller’s fulfillment of Buyer’s order does not constitute acceptance of any of Buyer’s terms and  conditions contained in such forms and does not serve to modify or amend these Terms. 

2. Cancellation of Order. 

Buyer acknowledges and agrees that: 

(a) Any orders containing In-stock Goods cancelled after 48 hours of receipt of the order confirmation  will be subjected to a 10% cancellation fee. Once the shipment notice has been sent, all sales are final,  regardless of whether the 48-hour period is passed. Order modifications or cancellations or Made to  Order pieces will be treated on a case-by-case basis. 

(b) Made To Order Goods cannot be canceled after 3 business days following Buyer’s receipt of the  Order Confirmation, and, except as otherwise provided in these Terms, such Goods are not returnable  at any time. 

(c) Buyer must provide Seller written notice of an order cancellation within the appropriate time frame,  and Buyer is responsible for obtaining written confirmation from Seller of such order cancellation  within such appropriate time frame. 

3. Changes to Order. 

Buyer acknowledges and agrees that changes to an Order must be in writing, require prior written  approval by Seller, and are subject to Seller’s ability to make such requested changes. Notwithstanding  anything herein to the contrary, Buyer acknowledges and agrees that changes to an Order will not be  approved by Seller once Seller has commenced production on such Goods. Any approved changes to  an Order will be subject to added costs associated with changes in the price of Goods along with the  administrative, cancellation, or stocking fees, and such costs may be up to 50% of the listed Price.  

4. Showroom Display Goods; Samples of Seller. 

(a) Seller will occasionally sell showroom display Goods. Any showroom display Goods are not  returnable at any time and are sold in “as is” condition. Showroom display Goods will be marketed as  such and clearly labeled, with appropriately discounted prices.  

(b) Seller’s finish and upholstery samples are only representative of the color and overall appearance  and cannot be guaranteed as exact matches. Seller’s samples may vary based on irregularities of 

manufacture, color, surface, finish, grain and texture, and Seller accepts no responsibility for any  complaint arising from the appearance, color, quality, or fading of such materials. 

5. Delivery. 

(a) Seller will deliver the Goods within a reasonable time after the receipt of Buyer’s purchase order and  Seller’s issuance of the Order Confirmation, subject to availability of finished Goods. Buyer  acknowledges and agrees that all quoted completion dates and delivery dates are estimates only, and  Seller shall not be liable for (i) any delays in the shipment or receipt of the Goods, or (ii) losses or  damages to the Goods incurred in transit to the Shipping Address. 

(b) Unless otherwise agreed in writing by the parties, Seller shall deliver the Goods to the location  designated by Buyer (the “Shipping Address”) using Seller’s standard methods for packaging and  shipping such Goods. Notwithstanding anything herein to the contrary, any specialized packaging  requested by Buyer in excess of Seller’s standard methods for packaging is not included in the Price.  Seller shall, in its sole and absolute discretion, select the carrier used to deliver the Goods. Buyer shall be  solely responsible to communicate with the Carrier for scheduling, delivery and receipt of the Goods to  the Shipping Address. Buyer shall be responsible for all loading costs and provide equipment and labor  reasonably suited for receipt of the Goods at the Shipping Address. Unless noted otherwise or Seller  and Buyer have agreed to different payment terms in a writing signed by both parties evidencing the  intent to supersede these Terms, Buyer acknowledges and agrees that (i) all shipping, local delivery,  and installation charges are additional and will be added to the final balance of the Price, and (ii) Buyer  shall pay to Seller such charges prior to shipment, delivery, or installation of the Goods. 

(c) Seller may, in its sole discretion, without liability or penalty, make partial shipments of Goods to  Buyer. Each shipment will constitute a separate sale, and Buyer shall pay for the units shipped whether  such shipment is in whole or partial fulfillment of Buyer’s purchase order. 

(d) If for any reason Buyer fails to accept delivery of any of the Goods, or if Seller is unable to deliver the  Goods at the Shipping Address because Buyer has not provided appropriate instructions, documents,  licenses, or authorizations: (i) risk of loss to the Goods shall pass to Buyer at such time; (ii) the Goods  shall be deemed to have been delivered; and (iii) Seller, at its option, may store the Goods until Buyer  picks them up, whereupon Buyer shall be liable for all related costs and expenses (including, without  limitation, storage and insurance). 

(e) The Buyer can arrange pick up for Goods between the hours of 8 am and 3 pm, the Buyer must  schedule a pick up appointment and have it confirmed by the Seller at least 48 hours in advance.  

6. Shipping Terms. 

Goods are Seller’s warehouses located throughout Iowa, Minnesota, and Wisconsin (“Seller’s  Warehouse”). Seller shall deliver the Goods in accordance with the terms of this Agreement. 

7. Title and Risk of Loss. 

Title and risk of loss passes to Buyer upon Seller’s delivery of the Goods to the carrier selected to deliver  the Goods to Buyer (the “Carrier”). As collateral security for the payment of the purchase price of the  Goods, Buyer hereby grants to Seller a lien on and security interest in and to all of the right, title and  interest of Buyer in, to and under the Goods, wherever located, and whether now existing or hereafter  arising or acquired from time to time, and in all accessions thereto and replacements or modifications  thereof, as well as all proceeds (including insurance proceeds) of the foregoing. The security interest  granted under this provision constitutes a purchase money security interest under the Minnesota Uniform Commercial Code. 

8. Amendment and Modification. 

These Terms may only be amended or modified in a writing which specifically states that it amends  these Terms and is signed by an authorized representative of each party. 

9. Inspection of Goods. 

(a) Buyer shall inspect the Goods upon receipt at the Shipping Address, and any claim by Buyer against  Seller or the Carrier for shortage, damage, or defect occurring prior to such delivery must be made in  writing to Seller and/or the Carrier within 24 hours of receipt of the Goods (the “Inspection Period”), and  such writing must be accompanied by the original transportation bill noting that the carrier received 

the Goods from Seller in the condition claimed. Buyer shall be deemed to have accepted the Goods  unless it notifies Seller in writing of any Nonconforming Goods during the Inspection Period and  furnishes such written evidence or other documentation as required by Seller, in its sole and absolute  discretion. Acceptance by Buyer of any Goods shall constitute a waiver by Buyer of any default or claim  for damages on account of any Nonconforming Goods. “Nonconforming Goods” means only the  following: (i) the product shipped is different than identified in the Order Confirmation; or (ii) the  product’s label or packaging incorrectly identifies its contents. 

(b) If Buyer timely notifies Seller of any Nonconforming Goods, Seller shall, in its sole discretion, (i)  replace such Nonconforming Goods with conforming Goods, or (ii) credit or refund the Price for such  Nonconforming Goods, together with any reasonable shipping and handling expenses incurred by  Buyer in connection therewith. Buyer shall ship, at its expense and risk of loss, the Nonconforming  Goods to the facility as designated by Buyer in a writing. If Seller exercises its option to replace  Nonconforming Goods, Seller shall, after receiving Buyer’s shipment of Nonconforming Goods, ship to  Buyer, at Buyer’s expense and risk of loss, the replaced Goods to the Shipping Address. 

(c) Buyer acknowledges and agrees that the remedies set forth in Section 9(b) are Buyer’s exclusive  remedies for the delivery of Nonconforming Goods. Except as otherwise provided under Section 9(b) or  any other provision of this Agreement, all sales of Goods to Buyer are made on a one-way basis and  Buyer has no right to return Goods purchased under this Agreement to Seller. 

10. Product Claims Terms. 

Product Claims are available for all products shipped within the Buyer’s state of operation. Any product  shipped beyond a state border is void of product claim eligibility. Only spare part orders will be fulfilled  for products shipped outside the Buyer’s state of operation. 

11. Price. 

(a) Buyer shall purchase the Goods from Seller at the prices (the “Prices”) set forth in Seller’s published  price list in force as of the date that Seller accepts Buyer’s purchase order and issues the Order  Confirmation; provided, that the parties agree that Price quotes are valid for 14 days from the date of  the order quotation unless extended in writing by the parties. The Prices for the Goods shall be  disclosed to Buyer in the Order Confirmation. Notwithstanding the foregoing, Seller reserves the right  to change prices, dimensions, and specifications without notice prior to Seller’s issuance of the Order  Confirmation. If the Prices should be increased by Seller before delivery of the Goods to a carrier for  shipment to Buyer, then these Terms shall be construed as if the increased prices were originally  inserted herein, and Buyer shall be billed by Seller on the basis of such increased prices. 

(b) Unless noted otherwise, all Prices are listed in United States dollars and are exclusive of shipping  charges, in-transit insurance, storage charges, local delivery charges, assembly charges, installation  charges, and all sales, use, and excise taxes, and any other similar taxes, duties, and charges of any kind  imposed, either directly or indirectly, by any foreign or domestic governmental authority, including  without limitation any federal, state, or local governmental authority, on any amounts payable by Buyer.  Buyer shall be responsible for all such charges, costs, and taxes; provided, that Buyer shall not be  responsible for any taxes imposed on, or with respect to, Seller’s income, revenues, gross receipts,  personnel or real or personal property or other assets. 

12. Payment Terms. 

(a) Unless noted otherwise, Buyer shall make all payments hereunder by Credit Card, ACH, check, or  wire transfer and in United States dollars. 

(b) Buyer shall not withhold payment of any amounts due and payable by reason of any set-off of any  claim or dispute with Seller, whether relating to Seller’s breach, bankruptcy, or otherwise. 

13. Limited Warranty. 

Seller warrants to Buyer that for the period of time SET FORTH IN THE SELLER’s warranty, attached  hereto as exhibit a (“Seller warranty”), from the date of delivery to the Shipping Address that such  Goods will materially confirm to the Seller’s published specifications as set forth in the seller warranty.  Except for the warranties set forth in the seller warranty, SELLER MAKES NO WARRANTY  WHATSOEVER WITH RESPECT TO THE GOODS, INCLUDING ANY (A) WARRANTY OF  MERCHANTABILITY; (B) WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE; (C) WARRANTY OF TITLE; OR (D) WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS OF A THIRD  PARTY; WHETHER EXPRESS OR IMPLIED BY LAW, COURSE OF DEALING, COURSE OF PERFORMANCE,  USAGE OF TRADE OR OTHERWISE.  

14. Limitation of Liability. 

(a) IN NO EVENT SHALL SELLER BE LIABLE TO BUYER OR ANY THIRD PARTY FOR ANY LOSS OF USE,  REVENUE OR PROFIT, OR FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY,  OR PUNITIVE DAMAGES WHETHER ARISING OUT OF BREACH OF CONTRACT, TORT (INCLUDING  NEGLIGENCE) OR OTHERWISE, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE  AND WHETHER OR NOT SELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND  NOTWITHSTANDING THE FAILURE OF ANY AGREED OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE. 

(b) IN NO EVENT SHALL SELLER’S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS  AGREEMENT, WHETHER ARISING OUT OF OR RELATED TO BREACH OF CONTRACT, TORT (INCLUDING  NEGLIGENCE) OR OTHERWISE, EXCEED THE TOTAL OF THE AMOUNTS PAID TO SELLER FOR THE  GOODS SOLD HEREUNDER. SELLER’S LIABILITY MAY BE FURTHER LIMITED AS PER THE TERMS OF  SELLER’S MANUFACTURER’S WARRANTY. 

(c) Any claim by Buyer with reference to the services of Seller or any Goods sold shall be deemed waived  by Buyer unless submitted to Seller in writing within 30 days from the date Buyer discovered, or should  have discovered any claimed breach. 

(d) The limitation of liability set forth in Section 14(b) above shall not apply to (i) liability resulting from  Seller’s gross negligence or willful misconduct and (ii) death or bodily injury resulting from Seller’s acts  or omissions. 

15. Compliance with Laws. 

Buyer shall comply with all applicable laws, regulations, and ordinances. Buyer shall maintain in effect  all the licenses, permissions, authorizations, consents and permits that it needs to carry out its  obligations under this Agreement. 

16. Remedies Upon Default; Termination. 

(a) If Buyer fails to make payment in accordance with the terms herein or otherwise fails to comply with  any provision hereof, Seller may, at its option, cancel any unshipped portion of an order, retain the  Goods, and declare a forfeiture of the deposit as liquidated damages. In addition to any remedies that  may be provided under these Terms, Seller shall have the right to appropriate and sell the Goods and  apply the amounts collected to any payment owed to Seller, including but not limited to the unpaid  balance of all accounts and any expenses and costs incurred by Seller to exercise Seller’s rights  hereunder, as Seller shall determine in its sole discretion. Buyer shall remain liable for the balance of all  unpaid accounts. 

(b) In addition to any remedies that may be provided under these Terms, Seller may terminate this  Agreement with immediate effect upon written notice to Buyer, if Buyer: (i) fails to pay any amount  when due under this Agreement; (ii) has not otherwise performed or complied with any of these Terms,  in whole or in part; or (iii) becomes insolvent, files a petition for bankruptcy or commences or has  commenced against it proceedings relating to bankruptcy, receivership, reorganization or assignment  for the benefit of creditors. 

17. Waiver. 

No waiver by Seller of any of the provisions of this Agreement is effective unless explicitly set forth in  writing and signed by Seller. No failure to exercise, or delay in exercising, any right, remedy, power or  privilege arising from this Agreement operates, or may be construed, as a waiver thereof. No single or  partial exercise of any right, remedy, power, or privilege hereunder precludes any other or further  exercise thereof or the exercise of any other right, remedy, power or privilege. 

18. Confidential Information. 

All non-public, confidential or proprietary information of Seller, including but not limited to  specifications, samples, patterns, designs, plans, drawings, documents, data, business operations,  customer lists, pricing and price lists, catalogs, samples, discounts, or rebates, disclosed by Seller to  Buyer, whether disclosed orally or disclosed or accessed in written, electronic or other form or media, 

and whether or not marked, designated or otherwise identified as “confidential” in connection with this  Agreement is confidential, solely for the use of performing this Agreement and may not be disclosed or  copied unless authorized in advance by Seller in writing. Upon Seller’s request, Buyer shall promptly  return all documents and other materials received from Seller. Seller shall be entitled to injunctive relief  for any violation of this Section. This Section does not apply to information that is: (a) in the public  domain; (b) known to Buyer at the time of disclosure; or (c) rightfully obtained by Buyer on a non confidential basis from a third party. 

19. Drawings; Plans; Dimension; and Samples. 

All drawings, descriptions, dimensions and illustrations provided by Seller, including in any price lists,  catalogs, or advertisements, are close approximations only. Any examples or samples exhibited or  provided by Seller to Buyer are for general informational purposes only. Nothing in any drawings,  descriptions, illustrations, lists, advertisements, catalogs, or samples shall be deemed to create a  representation or warranty or serve as the basis for any claim against Seller. Buyer acknowledges and  agrees that furniture or other Goods may be handmade or specially treated or processed and are  subject to slight variations. 

20. Force Majeure. 

Seller shall not be liable or responsible to Buyer, nor be deemed to have defaulted or breached this  Agreement, for any failure or delay in fulfilling or performing any term of this Agreement when and to  the extent such failure or delay is caused by or results from acts or circumstances beyond the  reasonable control of Seller including, without limitation, acts of God, flood, fire, hurricane, tornado,  earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or  not), terrorist threats or acts, riot, or other civil unrest, national or state emergency, revolution,  insurrection, epidemic, pandemic, lockouts, shortages of labor, raw material, production, or  transportation facilities, strikes or other labor disputes (whether or not relating to either party’s  workforce), other contingencies of manufacture or shipment, or restraints or delays affecting carriers or  inability or delay in obtaining supplies of adequate or suitable materials from Seller’s usual sources of  supply, materials or telecommunication breakdown or power outage. In the event of any delay in  Seller’s performance due, in whole or in part, to any cause beyond the reasonable control of Seller, Seller  shall have such additional time for performance as may be reasonably necessary under the  circumstances. Buyer’s acceptance of any Goods shall constitute a waiver by Buyer of any claim for  damages on account of any delay in delivery of such Goods. 

21. Assignment. 

Buyer shall not assign any of its rights or delegate any of its obligations under this Agreement without  the prior written consent of Seller. Any purported assignment or delegation in violation of this Section is  null and void. No assignment or delegation relieves Buyer of any of its obligations under this  Agreement. 

22. Relationship of the Parties. 

The relationship between the parties is that of independent contractors. Nothing contained in this  Agreement shall be construed as creating any agency, partnership, joint venture or other form of joint  enterprise, employment or fiduciary relationship between the parties, and neither party shall have  authority to contract for or bind the other party in any manner whatsoever. 

23. No Third-Party Beneficiaries. 

This Agreement is for the sole benefit of the parties hereto and their respective successors and  permitted assigns and nothing herein, express or implied, is intended to or shall confer upon any other  person or entity any legal or equitable right, benefit, or remedy of any nature whatsoever under or by  reason of these Terms. 

24. Governing Law. 

All matters arising out of or relating to this Agreement is governed by and construed in accordance  with the internal laws of the State of Minnesota without giving effect to any choice or conflict of law  provision or rule (whether of the State of Minnesota or any other jurisdiction) that would cause the  application of the laws of any jurisdiction other than those of the State of Minnesota.

25. Submission to Jurisdiction. 

Any legal suit, action or proceeding arising out of or relating to this Agreement shall be instituted in the  federal courts of the United States of America or the courts of the State of Minnesota in each case  located in the City of Owatonna and County of Steele, and each party irrevocably submits to the  exclusive jurisdiction of such courts in any such suit, action or proceeding. 

26. Notices. 

All notices, request, consents, claims, demands, waivers and other communications hereunder (each, a  “Notice”) shall be in writing and addressed to the parties at the addresses set forth on the face of the  Order Confirmation or to such other address that may be designated by the receiving party in writing.  All Notices shall be delivered by personal delivery, nationally recognized overnight courier (with all fees  pre-paid), facsimile (with confirmation of transmission) or certified or registered mail (in each case,  return receipt requested, postage prepaid). Except as otherwise provided in this Agreement, a Notice is  effective only (a) upon receipt of the receiving party, and (b) if the party giving the Notice has complied  with the requirements of this Section. 

27. Severability. 

If any term or provision of this Agreement is invalid, illegal, or unenforceable in any jurisdiction, such  invalidity, illegality, or unenforceability shall not affect any other term or provision of this Agreement or  invalidate or render unenforceable such term or provision in any other jurisdiction. 

28. Survival. 

Provisions of these Terms which by their nature should apply beyond their terms will remain in force  after any termination or expiration of this Agreement including, but not limited to, the following  provisions: Compliance with Laws, Confidential Information Governing Law, Submission to Jurisdiction,  and Survival